Sandison Heating and Furnace Services in Oakland and Macomb Counties

Furnace diagnosis, repair, maintenance, installation, and replacement for homes and businesses throughout Oakland and Macomb Counties.

Michigan winters demand reliable heating. Sandison diagnoses the root cause of heating failures — not just the presenting symptom. Michigan Mechanical License 7115733.

Heating Services

Furnace diagnosis and repair

Systematic diagnosis of no-heat and intermittent-heating problems. Sandison identifies the root cause — not just the presenting symptom — before recommending any repair.

Furnace maintenance

Annual furnace tune-up including burner cleaning, heat exchanger inspection, ignition system check, flame sensor cleaning, blower motor inspection, and safety switch verification.

Furnace installation and replacement

New furnace installation and replacement for residential and commercial applications. Includes sizing, equipment selection, venting, gas supply, electrical, and startup.

Emergency heating service

Emergency heating calls accepted 24/7. After-hours response depends on technician availability, location, and work type. Call (248) 467-1761 for after-hours emergencies.

No-Heat and Intermittent-Heating Problems

A furnace that does not produce heat, starts and shuts off, or heats intermittently can have several different root causes. Sandison's diagnostic process works through the full system rather than replacing the most common failed component and hoping it resolves the problem.

Common causes of no-heat and intermittent-heating problems include:

Thermostat failure or misconfiguration
Ignition system failure — hot surface ignitor or spark ignitor
Flame sensor fouling or failure — burner lights but shuts off
Gas valve failure — no gas to burners
Inducer motor failure — furnace will not start draft sequence
Pressure switch failure — draft not confirmed
High-limit switch tripping — often caused by restricted airflow
Control board failure — no signal to components
Blower motor failure — heat builds up, limit trips
Cracked heat exchanger — limit trips as safety measure

Many of these conditions produce the same symptom — a furnace that starts and shuts off — but require different repairs. Sandison identifies the actual cause before recommending any work.

Sandison's Diagnostic Process

Sandison's furnace diagnostic is systematic. The technician works through the full system — thermostat and controls, ignition, combustion, heat exchanger, venting, blower, and airflow — rather than replacing parts based on the most common cause of a given symptom.

Thermostat and control board

Verify setpoints, wiring, and control signals. Check for error codes on communicating systems. Test control board outputs.

Ignition system

Test hot surface ignitor resistance and operation. Test spark ignitor and electrode gap. Verify ignition sequence timing.

Flame sensor

Measure microamp signal. Clean or replace fouled sensor. Verify flame sensor rod position and grounding.

Gas valve and burners

Verify gas pressure at manifold. Check valve operation and solenoid function. Inspect burners for fouling or damage.

Inducer motor and pressure switches

Verify inducer motor operation and amperage. Test pressure switch operation and tubing for blockage or cracks.

Heat exchanger

Visual inspection and thermal imaging for cracks, holes, or corrosion. Document findings. A cracked heat exchanger is a safety concern.

Blower motor and capacitor

Test motor operation, speed, and amperage. Test capacitor. Inspect blower wheel for debris or damage.

Airflow and ductwork

Check filter condition. Measure temperature rise. Identify restricted airflow that causes limit trips.

Heat Exchanger Inspection and Safety

The heat exchanger separates the combustion gases — including carbon monoxide — from the air circulated through the home. A cracked or failed heat exchanger can allow combustion gases to enter the living space. Sandison inspects heat exchangers as part of every furnace diagnostic and uses thermal imaging to identify cracks and defects that visual inspection alone may miss.

If a cracked heat exchanger is found, Sandison provides written documentation of the finding and presents repair and replacement options. A furnace with a confirmed cracked heat exchanger should not be operated until the heat exchanger is replaced or the furnace is replaced.

Gas and Electric Furnace Applications

Gas Furnaces

Gas furnaces are the most common heating system in Oakland and Macomb County. Natural gas is widely available and provides lower operating costs than electric resistance heating. Sandison installs and services gas furnaces from 80% AFUE atmospheric-vent models to 96%+ AFUE two-stage and modulating condensing furnaces. Proper venting, gas supply, and combustion air are critical to safe and efficient operation.

Electric Furnaces and Heat Pumps

Electric furnaces use resistance heating elements and are used where natural gas is not available or in applications where a heat pump provides primary heating and the electric furnace provides backup. Heat pumps are increasingly common in Michigan as cold-climate models have improved. Sandison installs and services both electric furnaces and heat pump systems. See heat pumps for more information.

Best-in-class furnace repair and heating service in Oakland County

Bryant Heating Equipment

Bryant forced-air furnace and air handler system

Sandison installs and services Bryant heating equipment for residential and commercial customers throughout Oakland and Macomb Counties. Bryant forced-air furnaces and air handlers are available in a range of efficiency levels — from standard 80% AFUE models to high-efficiency two-stage and modulating condensing furnaces at 96%+ AFUE.

Bryant's Evolution and Preferred series furnaces offer variable-speed and two-stage operation, which provides longer run cycles, improved dehumidification, and more consistent temperatures compared to single-stage equipment. Sandison evaluates the right equipment tier for each application based on the home's ductwork, the owner's comfort priorities, and the project budget.

All Bryant equipment installed by Sandison is sized to the building load, connected to properly sized ductwork and venting, and commissioned to manufacturer specifications before the job is complete.

Repair Versus Replacement

Sandison evaluates several factors before recommending repair or replacement:

  • Age of the system — most gas furnaces have a service life of 15 to 20 years under normal conditions.
  • Cost of the repair relative to replacement — a major component failure on a 17-year-old furnace may not be the best investment.
  • Efficiency of the existing equipment — older furnaces may operate at 80% AFUE or lower; current equipment reaches 96%+ AFUE.
  • Condition of other components — if multiple components are showing wear, a single repair may be followed by additional failures.
  • Heat exchanger condition — a confirmed cracked heat exchanger is a strong indicator for replacement.

Sandison presents both options with honest guidance. Financing is available for qualifying replacements — see financing options.

Residential Heating

Sandison provides residential furnace repair, maintenance, installation, and replacement for homeowners throughout Oakland and Macomb Counties. Residential heating service includes all major furnace components — ignition, combustion, heat exchanger, controls, blower, and venting.

Commercial Heating

Sandison services commercial heating equipment for offices, retail, medical, and light industrial facilities throughout Oakland and Macomb Counties. Commercial heating service includes rooftop units, packaged systems, and split systems. Sandison's thermal imaging capabilities are particularly useful for commercial facilities with complex systems or recurring problems.

Emergency Heating Service

Emergency heating calls are accepted 24/7. For after-hours heating emergencies, call (248) 467-1761. After-hours response depends on technician availability, your location, and the type of work required.

For scheduling during office hours (Monday–Friday, 8:30 a.m.–4:30 p.m.), call (248) 453-1227.

Heating and Furnace — Frequently Asked Questions

What does Sandison check during a furnace diagnostic?
The technician inspects the thermostat and control board, ignition system (hot surface ignitor or spark ignitor), flame sensor, gas valve, inducer motor, pressure switches, limit switches, blower motor and capacitor, heat exchanger, flue venting, electrical connections, and airflow. Thermal imaging may be used to identify heat exchanger cracks, electrical hot spots, or insulation defects not visible to the naked eye.
My furnace starts but shuts off after a few minutes. What is the likely cause?
A furnace that starts and then shuts off on a limit or safety is usually experiencing one of three problems: restricted airflow (dirty filter, blocked return, or closed registers), a failing flame sensor that does not confirm the burner is lit, or a cracked heat exchanger that causes the high-limit switch to trip. Each requires a different repair. Sandison diagnoses the root cause before recommending any work.
How serious is a cracked heat exchanger?
A cracked heat exchanger is a safety concern. The heat exchanger separates the combustion gases (including carbon monoxide) from the air circulated through the home. A crack can allow combustion gases to enter the living space. Sandison inspects heat exchangers as part of every furnace diagnostic and provides documentation of findings.
When should a furnace be replaced rather than repaired?
Sandison evaluates the age of the system, the cost of the repair relative to replacement, the efficiency of the existing equipment, and whether other components are likely to fail soon. A furnace over 15–18 years old with a major component failure is often a better candidate for replacement than repair. Sandison presents both options with honest guidance.
Is emergency heating service available after hours?
Emergency heating calls are accepted 24/7. For after-hours emergencies, call (248) 467-1761. After-hours response depends on technician availability, your location, and the type of work required. For scheduling during office hours (Monday–Friday, 8:30 a.m.–4:30 p.m.), call (248) 453-1227.
What is the difference between a gas furnace and an electric furnace?
A gas furnace burns natural gas or propane to produce heat. An electric furnace uses electric resistance heating elements. Gas furnaces are more common in Oakland and Macomb County due to lower operating costs when natural gas is available. Electric furnaces are used where gas is not available or in applications where a heat pump provides primary heating and the electric furnace provides backup. Sandison installs and services both types.
What does furnace maintenance include?
Sandison's furnace maintenance includes inspection and cleaning of the burners, heat exchanger, ignition system, flame sensor, inducer motor, blower motor, electrical connections, and controls. The filter is inspected and replaced if needed. The technician measures temperature rise, checks gas pressure, and verifies safety switch operation. A written report is provided.

Schedule Heating Service

Call Sandison at (248) 453-1227 or submit a service request online. For after-hours heating emergencies, call (248) 467-1761.