Serving Oakland and Macomb Counties Office hours: Monday–Friday, 8:30 a.m.–4:30 p.m.

The short answer

Start with the complete system and the evidence

Troy properties include busy residential neighborhoods, offices, retail properties, and mixed-use mechanical systems. That mix changes how capacity, access, drainage, venting, electrical demand, equipment replacement, and long-term reliability should be evaluated.

What Sandison evaluates

A practical path from symptoms to the right scope

  • Plumbing, drain, and sewer service
  • Heating, cooling, and indoor air quality
  • Electrical diagnostics, panels, and EV charging
  • NRPP-certified radon mitigation

Residential and commercial scope

Troy projects may cross plumbing, sewer, mechanical, electrical, and building approvals

The City of Troy's Building Inspection department provides permit paths for electrical, mechanical, plumbing, sewer, and building work. That matters when an apparent equipment replacement also changes power, fuel, venting, drainage, piping, structural access, or site connections. Sandison defines the repair or installation scope first, then identifies the applicable local approval path instead of assuming that every service call requires a permit or that a like-for-like description covers a materially changed system.

Operating context

Homes, offices, retail properties, and multi-unit systems require different service plans

Troy combines established neighborhoods with major office, retail, medical, and commercial properties. The same no-cooling or drainage symptom can have very different consequences depending on occupants, operating hours, roof access, equipment count, tenant coordination, sanitation, and shutdown limits. Sandison confirms property type and operational impact at intake, then separates immediate restoration from the investigation, documentation, maintenance, or capital work that should follow.

Primary references

Verify the local and credential information.

Common questions

What property owners ask

What services does Sandison provide in Troy?

Sandison provides plumbing, drain and sewer, heating, cooling, electrical, radon mitigation, water-heating, water-quality, and commercial mechanical service in Troy.

Does Sandison accept emergency calls in Troy?

Yes. Emergency calls are accepted 24/7, subject to technician, location, equipment, and parts availability. For fire, smoke, a carbon-monoxide alarm, or a strong gas odor, leave and contact 911 or the utility first.

Is Troy in Sandison's verified service area?

Yes. Troy is within Sandison's verified Oakland County service area in Michigan.

Evidence and review

Why this page can be trusted

The municipal resources linked above help with planning work in Troy. Requirements and service recommendations depend on the address, installed equipment, and proposed scope.

Technical lead: James Sandison, B.S. Mechanical Engineering, Oakland University. Michigan Mechanical License 7115733 · Michigan Master Plumber 8112263 · Michigan Plumbing Contractor 800-3618. Service information record: 2026-08-28.

Services in Troy

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A welcome from Sandison

Put $50 back in your pocket.

New residential customers can save $50 on a qualifying completed repair or installation.

Offer codeWELCOME50

Licensed multi-trade service · Office-confirmed scheduling

New residential customers only. One offer per household. Cannot be combined with another offer. Not valid for dispatch or diagnostic fees, maintenance plans, permits, or after-hours emergency service. Qualifying work and final eligibility are confirmed before service.