Serving Oakland and Macomb Counties Office hours: Monday–Friday, 8:30 a.m.–4:30 p.m.
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Privacy Policy

How Sandison handles service-request, analytics, and customer information. This page connects the decision to verified Sandison contact details, service pathways, credentials, and next steps.

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The short answer

Start with the complete system and the evidence

Sandison is organized around clear information, licensed responsibility, evidence-led decisions, durable records, and direct access to the office or emergency line when the situation requires it.

What Sandison evaluates

A practical path from symptoms to the right scope

  • Office: (248) 453-1227
  • Emergency: (248) 467-1761
  • Oakland and Macomb Counties
  • Plumbing, HVAC, electrical, radon, and commercial

Page purpose

Privacy Policy: the information Sandison publishes and maintains

Sandison's website can receive contact, service-request, location, concern, image, attribution, analytics, device, and referral information needed to operate and improve the service path. The page uses Sandison's canonical name, Auburn Hills address, Oakland and Macomb County service territory, office and emergency contact paths, 2006 established year, and current reviewer record. It avoids unsupported response-time, free-estimate, guarantee, insurance-verification, financing-approval, and blanket-availability claims.

Operating boundary

Clear expectations matter before a customer relies on this information

The policy explains practical collection and sharing boundaries, including Housecall Pro handoff, service providers, legal obligations, retention, security limits, and how a person can contact Sandison about their information. Sandison keeps the website statement, service intake, signed work scope, permit or inspection record, manufacturer terms, lender decision, and third-party platform data in their proper roles. Questions can be directed to the office so the current condition is confirmed rather than inferred from an outdated page or general policy.

Common questions

What property owners ask

How does Sandison evaluate privacy policy?

Sandison starts with the symptoms, the property, the connected systems, and observable evidence before recommending repair, replacement, maintenance, or further testing.

Can I request service for privacy policy online?

Yes. Submit a non-emergency service request for review, or call the office during business hours. For an urgent active failure, call the emergency number directly.

Does Sandison serve both homes and commercial properties?

Yes. Sandison serves homeowners, property managers, businesses, and institutional facilities throughout Oakland and Macomb Counties.

Evidence and review

Why this page can be trusted

Published company and conversion record with verified business facts, decision boundaries, direct contact paths, and qualified review.

Author and qualified trade reviewer: James Sandison, B.S. Mechanical Engineering, Oakland University. Michigan Mechanical License 7115733 · Michigan Master Plumber 8112263 · Michigan Plumbing Contractor 800-3618. Last reviewed 2026-08-28.