Serving Oakland and Macomb Counties Office hours: Monday–Friday, 8:30 a.m.–4:30 p.m.

The short answer

Start with the complete system and the evidence

Surge protection should be planned across the service equipment and the sensitive devices connected to it. Sandison reviews the panel, grounding, bonding, equipment needs, and protection layers to define an appropriate installation.

What Sandison evaluates

A practical path from symptoms to the right scope

  • Clear diagnostic process
  • Licensed multi-trade coordination
  • Repair and replacement options
  • Residential and commercial support

Scope and system boundary

Whole-Home Surge Protection begins with the installed system and the specific failure

Surge protection is layered across service equipment, grounding and bonding, point-of-use protection, communication conductors, sensitive controls, major appliances, replacement indicators, and the causes it cannot prevent. Electrical diagnosis documents the affected circuits, load and timing, breaker behavior, voltage, connection condition, heat or odor, grounding and bonding, panel and service information, equipment requirements, and any unsafe or inaccessible condition. The purpose is to identify the failed function, its effect on the property, and the accessible evidence—not to force every symptom into the same repair menu. Sandison records conditions that belong to another trade, utility, manufacturer, restoration provider, or design professional instead of hiding them inside an equipment recommendation.

Decision and verification

The whole-home surge protection recommendation should show why the next step fits

A device repair, circuit correction, load management, panel work, service upgrade, dedicated equipment circuit, or utility coordination is selected from calculated and measured demand, conductor and equipment condition, spaces, clearances, and future loads. The evidence should preserve circuit identification, relevant voltage or current observations, thermal or visual findings, connection and protection condition, load assumptions, photographs where safe, and verification under controlled operation. The written scope separates included work, permit or inspection questions, concealed conditions, owner responsibilities, exclusions, and the verification expected after completion. Availability, exact pricing, warranty coverage, and project duration are confirmed for the actual property rather than promised by a general service page.

Primary references

Verify the local and credential information.

Common questions

What property owners ask

How does whole-home protection relate to plug-in surge protectors?

They address different points in a layered protection plan. Service equipment, point-of-use devices, and communication connections should be considered together for the equipment being protected.

Will a surge protector fix flickering lights or tripping breakers?

Those symptoms need diagnosis of the supply, circuits, connections, and loads. Surge protection does not replace correcting an existing electrical fault.

What maintenance information should come with a surge device?

The handoff should explain its status indicators, replacement indications, and stated operating limits. Any later change to major equipment or the electrical service is a reason to review how the protection plan fits.

Evidence and review

Why this page can be trusted

Service information based on Sandison’s documented trade scope and the technical references below. Contact the office to discuss the conditions at your property.

Technical lead: James Sandison, B.S. Mechanical Engineering, Oakland University. Michigan Mechanical License 7115733 · Michigan Master Plumber 8112263 · Michigan Plumbing Contractor 800-3618. Service information record: 2026-08-28.

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A welcome from Sandison

Put $50 back in your pocket.

New residential customers can save $50 on a qualifying completed repair or installation.

Offer codeWELCOME50

Licensed multi-trade service · Office-confirmed scheduling

New residential customers only. One offer per household. Cannot be combined with another offer. Not valid for dispatch or diagnostic fees, maintenance plans, permits, or after-hours emergency service. Qualifying work and final eligibility are confirmed before service.